Privacy Policy

Information We Collect

When you interact with our drawing fundamentals platform, we gather different kinds of information to tailor learning experiences and enhance our services.

Personal Information

We collect details you provide directly when you create an account or reach out to us. This includes your name, email address, phone number, and any messages you submit through our contact forms. When you enroll in our drawing courses, we also gather information about your artistic background and learning objectives.

Usage Data

We automatically record information about how you use our site and learning platform. This includes pages visited, time spent in various sections, completed drawing exercises, and technical details like your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to improve your browsing experience, remember preferences, and analyze site performance. You can adjust cookie preferences in your browser settings.

• Essential cookies necessary for website functionality
• Analytics cookies to understand how users engage
• Preference cookies to recall your choices
• Marketing cookies to deliver relevant content

How We Use Your Information

Your personal data helps us provide quality educational content and keep our drawing platform functioning effectively. We are committed to handling your information responsibly and only for legitimate purposes.

Educational Services

We use your data to grant access to drawing courses, monitor your progress through various skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization aims to create more effective paths for developing your drawing fundamentals.

Communication and Support

Your contact information enables us to answer questions, send important course updates, and offer technical support when needed. We may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements if you have subscribed to our communications.

Platform Improvement

Usage data helps us determine which drawing exercises are most helpful, identify areas where learners struggle, and develop fresh content that addresses common challenges. This analysis is done in aggregate to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We enforce strict controls over how your data is shared and take privacy seriously in all our business relations.

Service Providers

We partner with trusted third-party service providers who help us run our platform, process payments, send emails, and deliver customer support. These providers access only data necessary for their services and are contractually obligated to safeguard your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If Kernel Folio Harbor undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you by email and inform you about any changes to how your data is handled.

Legal Requirements

We may reveal your information when required by Canadian law, a court order, or a government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access and Correction

You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal information, and we will comply unless we have legitimate reasons to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artworks.

Marketing Communications

You can opt out of our marketing emails at any time using the unsubscribe link in each message or by reaching out to us directly. You will still receive essential communications about your account and course enrollment.

Cookie Management

Most web browsers let you manage cookies through their settings. You can choose to accept all cookies, reject certain types, or receive a prompt before cookies are stored. Blocking essential cookies may affect website functionality.

Data Security and Retention

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, fulfill legal obligations, or settle disputes. Account data is typically kept for three years after closure, while course progress data may be retained for up to seven years for educational records.

International Transfers

While our main operations are in Canada, some service providers may process data in other countries. We ensure adequate protection through contractual safeguards and compliance with Canadian privacy law requirements for international transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child's information, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we've collected from their child, request its deletion, and refuse further collection or use of their child's data. We provide clear mechanisms for parents to exercise these rights.

If you believe we have inadvertently collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated via email or prominent notices on our website.

Minor updates may be posted without individual notice, so we encourage you to review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made.

Continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.